How printers are transforming quoting with GelatoConnect Estimator

Customer stories from leaders who are transforming estimation from a bottleneck into a growth driver.
Hudson & Smogur

By the numbers

Real outcomes from print shops on GelatoConnect Estimator

95%
quoting time reduction at ESP Colour, from 30 minutes to 90 seconds average
200+
estimates per day processed by ESP Colour after Estimator deployment
2x
win rate at BSG; £750K contract won by being first to respond
3-4x
quote volume increase at Inkee with no additional headcount
20 weeks
of consecutive margin growth at ESP Colour since Estimator deployment
<0.35%
error rate across all customers using AI-generated quoting
Company stories

Print shops on Estimator.

Three printers, three different starting points, the same outcome: quoting stopped being the bottleneck.

Paul Hudson, Chief Executive Officer at Hudson Printing
Hudson Printing
Paul Hudson
Chief Executive Officer

“It doesn’t just make our estimation team faster and more automated, it also creates a powerful new path for buyers. They can go to a printer’s website, describe what they want, and get a quote instantly. The future of print buying isn’t ahead of us, it’s already here.”

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Simon Smogur, Chief Executive Officer at ESP Colour
ESP Colour
Simon Smogur
Chief Executive Officer

“Speed, being able to margin correctly, and our estimators being confident that it’s right first time, that’s what we’re seeing so far, and we’re on a nine-week up-streak in margin vs. last year.”

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Vincenzo Cirimele, Chief Executive Officer at Inkee
Inkee
Vincenzo Cirimele
Chief Executive Officer

“We can reduce staffing by at least 50% for this activity in the back end, and increase our response rate to clients by at least 100%. It’s real-time, 24/7 estimation. We can capture much more information and more opportunities from clients, whether B2B or B2C.”

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On the floor

Hear from an estimator who runs it every day.

Company-level wins are one thing. Here is what changes for the person sitting in front of the tool.

Martin Lewis, Senior Estimator at ESP Colour
ESP Colour
Martin Lewis
Senior Estimator
30+ min → 1.7 min
per quote, for the first 1,000 estimates Martin sent through GelatoConnect Estimator

“Going from 30+ minutes to 1.7 minutes per quote means I spend my time on customers, not arithmetic. AI handles 90% of the routine, I focus on the relationships that win the deal.”

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What changes

Where the leverage shows up.

Customers describe three places they feel the change, usually within the first two months of going live.

Quality you keep

98% on-time delivery and error rates under 0.35%, against 1.5% for shops still quoting manually. ESP Colour books a customer-ready quote in under 5 minutes from RFQ to send.

Margin you grow

A 3-7 percentage-point lift in operating margin once accurate pricing and faster turnaround start compounding. ESP Colour is on a 20-week consecutive margin growth streak since deployment.

Capacity you unlock

BSG won a £750K contract by being first to respond after going live in 30 days. Inkee triples quote volume without hiring. Hudson Printing turns its own website into a 24/7 quoting front door.

Hear directly from the leaders using Estimator

Watch Paul Hudson in conversation with Pradeep on how faster quoting is reshaping print buying.

 

 

Control, efficiency and growth all start with connection. GelatoConnect.