Scalable order intake for volume & revenue growth
With GelatoConnect, you can grow your order intake through four powerful channels:

Transform your order intake process with GelatoConnect
Already receiving orders via FTP? Now you can process them automatically.
If you’re getting repeat orders by FTP, GelatoConnect helps you take the next step–no change needed on your customer’s side. We connect directly to your FTP, automatically pull in new files, and process them for production—no manual uploads, no missed jobs. Set rules for how orders are handled, organized by customer or workflow, and choose what gets deleted after import. It’s automation built for scale.


Plug into high-volume partners, without the complexity
Connect with B2B and B2C brands like Cloudprinter and Redbubble through API in just a few clicks. GelatoConnect makes it easy to onboard thousands of products fast—no third-party tools or complex setup needed. Our AI template mapper translates order data automatically, helping you unlock new streams of volume with minimal effort.
One place to connect, manage and grow your customers’ ecommerce orders
Connect to leading ecommerce platforms like Shopify, Etsy, WooCommerce, Infigo, and Pressero—no third-party tools needed. You can manage storefronts for your customers or let them self-serve through a white-labeled interface that looks and feels like their own. Tap into a previously untapped market by managing orders from hundreds of small merchants—all while simplifying operations and unlocking future opportunities to offer customers branded storefronts under your own name.


Get access to new markets with flexible, automated order routing
SmartRouter lets you route orders to your own facilities or trusted partners—so you never have to say no to an order again. Seamlessly outsource jobs, and test new markets without the risk. Our AI Assistant helps set smart routing rules based on country, customer, product, or model, while you stay in control by approving inbound requests from other PSPs across the network.
Say yes to every order - how to scale your print order intake
Your ability to grow isn’t just about production—it starts with how you receive print orders.
- Win volume from major print brands—without the overhead
- Connect ecommerce storefronts at scale
- Route orders intelligently with SmartRouter
- Automate repeat orders with zero friction
What sort of results can you expect from using GelatoConnect?
Growth
Growth without extra hiring
Say yes to more orders, new customers, and new markets
Stop turning down work because your systems can't keep up. GelatoConnect automates order intake across B2B, B2C, and partner networks, processes quotes in seconds instead of hours.
- 5 Minute Onboarding
- 25-100% growth without extra hiring
- 25% Increased capacity
Efficiency
Lower shipping cost
Increase throughput and reduce costs with one connected system
Replace fragmented tools with a single platform that connects procurement, production, and logistics. Eliminate manual data entry, optimize material usage with AI inventory management, and reduce shipping costs.
- 10-25% lower shipping costs
- 5-20% lower costs in material
- 20% less inventory overhead
Control
Production error rates
Get end-to-end operational visibility and control
Know exactly what's happening in your facility at all times. Track orders from intake to delivery, catch errors before they reach customers with AI-powered quality checks, and manage your entire operation from your phone with the GelatoConnect mobile app.
- Never Out of Stock
- < 0.35% production error rates
- 98% Dispatch on Time
GelatoConnect customers see improvement within three months What could your ROI be?
Experience GelatoConnect
Take a tour of the three GelatoConnect modules and mobile app experience and see how you can take control of your business, improve efficiency, and grow.
Procurement
Workflow
Logistics
GelatoConnect Logistics FAQ
How does GelatoConnect Logistics help printers ship smarter, scale faster, and reduce costs?
GelatoConnect Logistics provides software that connects you to a huge network of the world's best carriers. It streamlines shipping by automatically selecting the right carrier based on the order that needs shipping and cuts your costs by leveraging buying power and reducing errors. With access to 80+ carriers worldwide, you can improve your global reach instantly and send orders using the best carrier for weight, size, cost, or just preference. Because you get the buying power of a larger network, you'll end up saving around 10-25% per parcel.
How does GelatoConnect's AI technology reduce shipping errors and address validation issues?
GelatoConnect's AI technology tackles the problem with intelligent address validation. The system saves 75% of all address issues before the label even gets printed, meaning less manual work and far fewer costly returns. The AI-powered address validation automatically catches potential errors during the shipping process, significantly reducing production error rates to 0% and helping achieve 98% Dispatch on Time performance.
What metrics and dashboards are available in GelatoConnect Logistics to track shipment performance?
GelatoConnect Logistics provides simple dashboards that give you everything from shipments and delays to total cost, eliminating the need for multiple systems to run your logistics operations. You can stay in complete control with dashboards that show when your SKUs are shipping and when they need to be ready. The system allows you to track your packages once they're out the door and see how different carriers are performing, allowing you to make the best carrier selections for your customers.
What results can printers expect in terms of control, efficiency, and growth when using GelatoConnect?
Printers using GelatoConnect Logistics typically see improvement within three months across three key areas:
Control
- Never Out of Stock inventory management
- 0% production error rates
- 98% Dispatch on Time
Efficiency
- 10-25% lower shipping costs
- 5-20% lower costs in material
- 20% less inventory overhead
Growth
- 5 Minute Onboarding process
- 25-100% growth without extra hiring
- 25% increased capacity
How does GelatoConnect Logistics simplify the process of managing multiple carriers for printers?
GelatoConnect simplifies carrier management by providing access to a global carrier network of 80+ carriers worldwide from a single interface. The platform employs intelligent carrier selection and address validation to make sure orders get to the right place at the right price. Instead of managing relationships with multiple carriers separately, GelatoConnect's system automatically selects the best carrier based on criteria like weight, size, cost, or preference. This streamlined approach reduces the administrative burden while providing clear carrier selection analytics to help you make informed decisions about which carriers best serve your customers' needs.