Commission | |||
Commission | 12% of sales revenue generated by the referral (excluding shipping and refunds). | ||
Action Locking | |||
Action Locking | Actions are locked for 30 days from the date the sale was generated. | ||
Payout Scheduling | |||
Payout Scheduling | Approved rewards are paid 14 days after the end of the month they lock. | ||
Commission Length of Time | |||
Commission Length of Time | Commission applies to only the first year of sales revenue generated by referral. | ||
Cookie Window | |||
Cookie Window | Referral clicks are tracked for 90 days. Sales completed after this window are not eligible for commission. | ||
Gelato Partners Terms & Conditions: see below
Updated April 9th, 2026
Please read our partners terms and conditions carefully before you begin marketing our program. These terms and conditions are written in plain language intentionally avoiding legalese to ensure that they may be clearly understood and followed by partners. Each Partner is responsible for assuring that its employees, agents and contractors comply with these terms and conditions. Partners terms and conditions are subject to change. Thank you.
1. DEFINITIONS
As used in these terms and conditions: (i) “our Website” refers to the Gelato properties located at www.Gelato.com; (ii) “Program” refers to the Gelato Partners Program; (iii) “you” or “your” refers to the Partner; (iv) “your website” refers to any websites that you will link to our Website; (v) “We”, “us”, or “our” refers to Gelato ASA and our Website, (vi) “Partners Tool” means the tool that Gelato uses and that you must register with in order to obtain any compensation under this agreement; (vii) “Referral link” or “Affiliate link” means the links generated in the Partners Tool that will allow tracking of the program; (viii) “Referral(s)” a prospective client that is directed to Gelato by a partner, which subsequently leads to a completed sale or desired action, qualifying for commission payment.
2. APPLICATION AND ENROLLMENT
After receiving your application, we will review your website and notify you of your acceptance or rejection into our Program. Please allow up to 48 hours (except Saturdays, Sundays and public holidays in the country you are located) for your application to be reviewed. We reserve the right to reject any application, however we encourage you to contact us at [email protected] if you feel we have made an incorrect decision. Including all of the websites that you use in your profile and your social media accounts will help us make a better decision.
3. YOUR MARKETING
By acceptance into our Program, you may market us on your web pages or social media platforms by posting affiliate links by way of endorsement or review, and to promote offers to your own lists by using your affiliate links on your own webpages or social media pages.
4. RESTRICTIONS
4.1 Website restrictions
Your participating website(s) may not:
1. infringe on our or any anyone else’s intellectual property, publicity, privacy or other rights.
2. violate any applicable law, rule or regulation.
3. contain any content that is threatening, harassing, defamatory, obscene, harmful to minors, or contains nudity, pornography or sexually explicit materials.
4. contain any viruses, Trojan horses, worms, time bombs, cancelbots, or other computer programming routines that are intended to damage, interfere with, surreptitiously intercept or expropriate any system, data, or personal information.
5. contain software or use technology that attempts to intercept, divert or redirect Internet traffic to or from any other website, or that potentially enables the diversion of affiliate commissions from another website.
4.2 Linking to our website
Upon acceptance into the Program, referral links will be made available to you through the Partners tool interface.
Your acceptance in our program means you agree to and abide by the following.
1. You will only use linking code obtained from the Partners tool interface without manipulation;
2. You will not, either directly or indirectly take advantage of these links for the purpose of (a) earning commissions on your own transactions or (b) enjoying benefits with Gelato such as discounted or free shipping;
3. All domains that use your affiliate link must be listed in your affiliate profile.
4. Your website will not in any way copy, resemble, or mirror the look and feel of our Website. You will also not use any means to create the impression that your website is our Website or any part of our Website including, without limitation, framing of our Website in any manner.
5. You may not engage in cookie stuffing or include pop-ups, false or misleading links on your website. In addition, wherever possible, you will not attempt to mask the referring URL information (i.e. the page from where the click is originating).
6. Using redirects to bounce a click off of a domain from which the click did not originate in order to give the appearance that it came from that domain is prohibited.
7. You may not use any of Gelato’s Trademarked Term (as defined below) or misspellings of Trademarked Term to re-direct traffic through an Internet Service Provider (ISP) to a page on your website or our Website without written approval from us.
If you are found redirecting links to hide or manipulate their original source, your current and past commissions will be voided or your commission level will be set to 0%. This does not include using “out” redirects from the same domain where the affiliate link is placed.
4.3 PPC guidelines
If you are enrolled in our Program and participate in PPC advertising, you must adhere to our PPC guidelines as follows:
1. You may not bid on any of our Trademarked Term, including any variations or misspellings thereof for search or content-based campaigns on Google, Microsoft/Bing, Facebook, TikTok, or any other advertising network.
2. You may not use our Trademarked Term in sequence with any other keyword (e.g. Gelato Coupons).
3. You may not use our Trademarked Term in your ad title, ad copy, display name or as the display URL.
4. You may not direct link to our Website from any Pay Per Click ad or use redirects that yield the same result. Affiliate links must be directed to an actual page on your website.
5. You may not bid in any manner appearing higher than Gelato for any of the search terms described in 1-3 above in any auction style pay-per-click advertising program
If you automate your PPC campaigns, it is your responsibility to exclude our Trademarked Term from your program and we strongly suggest you add our Trademarked Term as negative keywords. We have a strict no tolerance policy on PPC trademark bidding. You will forfeit all commissions for a minimum of the past 30 days and your commission will be set to 0% without warning if you engage in PPC trademark bidding that uses our Trademarked Term.
Trademarked Term: Gelato
4.4 Coupon guidelines
If you are enrolled in our Program and your website promotes coupon codes, you must adhere to our Coupon Guidelines as follows:
1. You may ONLY advertise coupon codes that are provided to you through the Partners Program.
2. Posting any information about how to work around the requirements of a coupon/promotion (ie first time customers only) will result in removal from the program.
3. Coupons must be displayed in their entirety with the full offer, valid expiration date and code.
4. You may NOT use any technology that covers up the coupon code and generates the affiliate click by revealing the code(s).
5. You may NOT advertise coupon codes obtained from any non-affiliate marketing channel, including coupon codes from our email, paid search or any other non-affiliate advertising campaigns.
6. You may NOT give the appearance that any ongoing offer requires clicking from your website in order to redeem. For example, if all items on the site have free shipping over $100, you may not turn this into an offer that infers that the customer must click from your site to get this deal.
7. You may NOT create or use multiple accounts for the purposes of enjoying coupons.
Additionally, if your website ranks on the first page of Google for terms related to our Website or company name(s) combined with the words coupon, coupons, coupon code, promo code, etc. and/or your conversion rate exceeds 25%, you may be offered a lower commission than our standard rate to offset the reduced profitability of orders.
4.5 Coupon attribution & authentication
Partners whose primary business is posting coupons, who are viewed by the program as being a coupon site, and/or who are tagged as coupon in our system, may not be paid commissions for sales generated without a corresponding valid coupon code. Valid codes are defined as codes that are made available to the partner channel in general, through newsletters, resources, or announcements in the Partners Tool, and directly or privately to partners. Coupon codes that are not real, expired, not specific (e.g. up to 40% off sale items) or are long-term sitewide offers that do not require a code may not be considered valid codes and the partner will not be given commission on these orders.
4.6 Sub-affiliate networks
Promoting Gelato through a sub-affiliate network is permitted, however you must be completely transparent with regards to where traffic from your sub-affiliates originated. Sub-affiliate networks must ensure that all sub-affiliates promoting the Gelato program adhere to our program terms and conditions. This includes restrictions on advertising through any paid placements such as a pay-per-click campaigns. Sub-affiliate networks must also receive approval prior to allowing any type of coupon sub-affiliate to promote the Gelato program.
Failure to comply with our sub-affiliate network terms may result in a loss and/or reduction of commission from sales made through any sub-affiliate that does not comply with our program terms.
4.7 Domain names
Use of any of our Trademarked Term as part of the domain or sub-domain for your website is strictly prohibited i.e. Gelato.website.com or www.Gelato-coupons.com.
4.8 Advertising & publicity
You shall not create, publish, distribute, or print any written material that is distributed in hardcopy/physical form that makes reference to our Program without first submitting that material to us and receiving our prior written consent. If you intend to promote our Program via e-mail campaigns, you must adhere to the following:
E-mail must be sent on your behalf and must not imply that the e-mail is being sent on behalf of Gelato.
E-mails must first be submitted to us for approval prior to being sent or we must be sent a copy of the e-mail.
Email campaigns must comply with all applicable laws in the jurisdictions where recipients are located, including but not limited to: the CAN-SPAM Act of 2003 (Public Law No. 108-187) for recipients in the United States; the Canadian Anti-Spam Legislation (CASL) for recipients in Canada; the UK Privacy and Electronic Communications Regulations (PECR) for recipients in the United Kingdom; and the General Data Protection Regulation (GDPR) for recipients in the European Economic Area. It is your responsibility to ensure you have the appropriate legal basis for sending marketing emails in each jurisdiction you operate in.
4.9 Social media
Promotion on Facebook, Instagram, TikTok, X, YouTube, LinkedIn, Threads, Pinterest, and other social media platforms:
1. You ARE allowed to promote offers to your own lists; more specifically, you’re welcome to use your referral links on your own social media accounts and pages. For example: You may post, “25% off sale at Gelato through Wednesday with code Gelato25.”
2. You ARE PROHIBITED from posting your referral links on Gelato Facebook, Instagram, TikTok, X, Pinterest, etc. company pages in an attempt to turn those links into affiliate sales.
3. You ARE PROHIBITED from running Facebook ads with our Trademarked Term. 4. You ARE PROHIBITED from creating a social media account that includes our Trademarked Term in the page name and/or username.
4.10 Disclosure requirements
You must include a disclosure statement within any and all pages, blog/posts, or social media posts where referral links for our partners program are posted as an endorsement or review, and where it is not clear that the link is a paid advertisement. This disclosure statement should be clear and concise, stating that we are compensating you for your review or endorsement. If you received the product for free from us or from the Partnerships management team for review, this also must be clearly stated in your disclosure.
Disclosures must be made at the beginning of the claims and may not appear solely in a “Terms of Use”, “Legal”, “About Us” or other linked page.
Disclosures should be placed above the fold; scrolling should not be necessary to find the disclosure. (e.g. disclosure should be visible before the jump).
Pop-up, hover state and button disclosures are prohibited.
Disclosure policy applies to all social media, even when space is restricted (e.g., X/Twitter)
Disclosures should be made in the same medium as the claim (e.g. video, text)
You are responsible for complying with all advertising disclosure and consumer protection laws applicable in the jurisdictions where you are based and where your content reaches audiences. These may include, but are not limited to, the Federal Trade Commission (FTC) Guides Concerning the Use of Endorsements and Testimonials in Advertising in the United States, the ASA/CAP Code in the United Kingdom, the EU Unfair Commercial Practices Directive and applicable national implementations, and the Australian Consumer Law as enforced by the ACCC. Where local requirements exceed the standards described above, you must meet the stricter standard.
For more information about FTC disclosure requirements, please review the FTC's Guides Concerning the Use of Endorsements and Testimonials in Advertising (updated July 2023) at https://www.ftc.gov/legal-library/browse/federal-register-notices/16-cfr-part-255-guides-concerning-use-endorsements-testimonials-advertising, the companion FAQ document at https://www.ftc.gov/business-guidance/resources/ftcs-endorsement-guides-what-people-are-asking, and the Disclosures 101 for Social Media Influencers guide at https://www.ftc.gov/business-guidance/resources/disclosures-101-social-media-influencers
Endorsement Guidelines at http://business.ftc.gov/advertising-and-marketing/endorsements.
If you engage in so called “native advertising”, you further agree to comply with the FTC’s Enforcement Policy Statement on Deceptively Formatted Advertisements at https://www.ftc.gov/system/files/documents/public_statements/896923/151222deceptivee nforcement.pdf and the related guidelines.
4.11 AI-generated content You may not use artificial intelligence tools to generate fake reviews, fabricated testimonials, or misleading endorsements of Gelato or its products. AI-assisted content creation is permitted, provided that: (a) all content accurately reflects genuine experience with Gelato's products; (b) no false or unverifiable claims are made; and (c) all standard disclosure requirements under Section 4.10 continue to apply. Mass production of substantially similar AI-generated content across multiple platforms or accounts may be treated as a violation of our communications policy under Section 8.
4.12 Tracking and attribution Your referral activity is tracked via first-party tracking through the Partners Tool. When a prospective customer clicks your unique referral link, a tracking cookie is placed on their browser to attribute any subsequent conversion to your referral activity. The cookie window for referral attribution is 90 days from the date of the initial click. Sales completed after this window will not be eligible for commission.
While Gelato does not rely solely on third-party browser cookies for tracking, you acknowledge that certain factors beyond our control may prevent a conversion from being successfully attributed. These include but are not limited to the prospective customer declining non-essential cookies through our cookie consent mechanism, the use of ad blockers, private browsing modes, or similar browser privacy settings, or the prospective customer switching devices between clicking your referral link and completing a purchase. Commission is only payable on conversions that are successfully tracked and attributed through the Partners Tool, and Gelato is under no obligation to manually attribute or compensate for conversions that cannot be verified through the platform.
Partners are responsible for ensuring their referral links are implemented correctly and are not manipulated in any way that could interfere with accurate attribution. Any discrepancies in tracking data should be reported to [email protected] promptly.
5. COMPENSATION
Any compensation under this Agreement shall be made in accordance with the reward terms set out in the Partners Tool and may be subject to change by Gelato at any time.
6. CONFIDENTIALITY
All confidential information, including, but not limited to, any business, technical, financial, and customer information, disclosed by one party to the other during negotiation or the effective term of this agreement which is marked "Confidential," will remain the sole property of the disclosing party, and each party will keep in confidence and not use or disclose such proprietary information of the other party without express written permission of the disclosing party.
7. OPERATIONS OUTSIDE UNITED STATES
If you are conducting business in or taking orders from persons in other countries, you will follow the laws of those countries. For example, you will comply with the General Data Protection Regulation (GDPR) if you are conducting business in or taking orders from persons in one or more of the European Union countries.
8. REVERSAL & COMMUNICATION POLICY
Gelato takes pride in its very low reversal rate, which we attribute to open communication with our affiliates. However, we reserve the right to reverse orders due to order cancellations, duplicate tracking, returns, disputed charges, and program violations as outlined in these terms and conditions.
Additionally, if we ask you for clarification or more information on any orders or clicks that we suspect may be in violation of our terms and conditions, we expect that you will respond in a timely and honest manner. Below are violations of our communications policy.
You are not forthcoming, intentionally vague or are found to be lying.
You are not responsive within a reasonable time period and after multiple attempts to contact with information listed in your network profile.
You cannot substantiate or validate the source of your traffic to our program with clear and demonstrable proof.
If any of the above apply, then we reserve the absolute right to reverse orders, set your commission to 0% or suspend you from the program for the period or orders in question. We know that many violations are a result of automated processes; however, it is incumbent upon each partner to ensure that it has the appropriate checks and balances in place to pro-actively address these issues and adhere to our program rules.
9. BREACH OF AGREEMENT
If you materially breach this agreement, we may immediately terminate the agreement and your enrollment in the Program, upon written notice.
Breach of this agreement includes:
acting in violation of these Partner Program Terms and Conditions;
damaging, tampering with or corrupting the operation of the Gelato Partner Program or Site;
engaging in activities deemed in the sole discretion of Gelato to be generally inconsistent with the intended purpose of the Program, including fraud, self-referrals, creation of several Gelato Partner profiles or several customer Gelato accounts.
If Gelato determines that You have unduly received commissions from Gelato as a result of the breach of these Terms and Conditions or fraudulent activity, Gelato reserves the right to seek the full reimbursement of all amounts paid to You.
10. INDEMNITY
You shall indemnify and hold us harmless from and against any and all liability, damage, loss, cost or expense resulting from any claims made or suits brought against us which results from your marketing of us which is incorrect or not in accordance with this agreement.
11. CHANGES TO TERMS
Gelato reserves the right to modify, update, or amend any part of these Terms & Conditions at any time, including but not limited to commission rates, cookie windows, programme eligibility criteria, and payout conditions. The most current version of these Terms & Conditions will be made available through the Partners Tool. Your continued participation in the programme following any such modification constitutes your acceptance of the revised terms.
12. GOVERNING LAW AND DISPUTE RESOLUTION
This agreement shall be exclusively governed by the laws of Norway, without giving effect to any choice or conflict of law provisions (whether of Norway or any other jurisdiction).
Any disputes that may arise from this agreement shall be referred to the ordinary courts of Norway, with the district court of Oslo as the agreed venue in the first instance.