Make It Personal 25/26 Terms and Conditions
Updated: 4 February 2026
These Terms and Conditions (“Terms”) govern the Gelato+ Campaign Q1 2026 (“Promotion”) offered by Gelato ASA (“Gelato”).
By participating in this Promotion, you agree to these Terms, which supplement the Gelato Terms of Service (“Terms of Service”).
Capitalized terms not defined here have the same meaning ascribed to them in the Terms of Service. In the event of any conflict between these Terms and the Terms of Service, these Terms shall prevail for the duration of the Promotion.
For the avoidance of doubt, the promotional offers described in Section 3 (including the Free-Shipping Offer and Personalization Studio Offer) are available only to eligible customers who subscribe to a new Gelato+ plan during the period starting 11 December 2025 and ending 5 February 2026 (“Offer Sign-up Period”).
1. Eligibility
This Campaign is open to customers who:
(i) receive a promotional communication (e.g. by email) from Gelato; and
(ii) start a new Gelato+ monthly or annual subscription using the promotional process described in that communication.
Existing Gelato+ / Platinum Subscribers. Subscriptions created before 11 December 2025 do not automatically receive Campaign benefits, except as specifically stated in the customer’s communication. Existing Platinum customers are not eligible for this Campaign benefits, unless agreed otherwise.
This Campaign is open only to customers located in: United States, Canada, United Kingdom, Italy, Germany, France, Sweden, Spain, Australia, Norway and Denmark.
Each customer’s eligibility, offer type, and applicable benefit are determined by the specific communication received from Gelato.
Offers are personal to the recipient account, non-transferable, and non-redeemable for cash.
2. Campaign Period
The Campaign runs from 11 December 2025 to 5 February 2026. The exact validity period will be displayed in the customer’s communication. Gelato may extend or shorten the promotional window at its discretion by updating the Portal.
Any such changes do not create a right to retroactive discounts or benefits.
3. Campaign Details; Reservation
(A) Promotional Pricing
Eligible customers will receive promotional pricing or discounts on certain Gelato+ subscription plans and/or selected products as described in their Gelato communication.
All applicable discounts are displayed in the customer’s Gelato dashboard, product catalog and applied automatically at checkout. Discounts may vary by customer, subscription type, region, and timing.
Gelato reserves the right to amend, extend, or withdraw any discount or promotional offer at any time. Unless otherwise stated in the communication, the discounts are visible in the catalog and may change without notice. The checkout price is final.
(B) Free-Shipping Offer
Eligible customers who subscribe to Gelato+ Annual during the Offer Sign-up Period will receive free shipping using the cheapest shipping method available during the Free Shipping Period from 1 January 2026 to 5 February 2026.
Free-shipping offers are subject to territorial limitations and will be provided only in countries explicitly stated in the customer's communication. Unless otherwise stated in the customer's communication, the free-shipping offer is limited to the cheapest shipping method available in the United States, United Kingdom, Germany, France, Sweden, and Denmark. Apparel products shipped to the United States and Germany are excluded from the free-shipping offer. Free shipping in France only applies to Wall art products.
Gelato reserves the right to amend, limit, or withdraw any free-shipping offer at any time.
(C) Personalization Studio Offer
All Gelato+ subscribers (both monthly and annual) who hold an active subscription during the Offer Sign-up Period will receive access to Personalization Studio at no additional cost as part of their Gelato+ subscription.
Personalization Studio is available for Shopify and Etsy integrations only. Access to Personalization Studio features is subject to the terms and conditions governing Personalization Studio as published on the Gelato Platform.
Gelato reserves the right to amend, limit, or withdraw the Personalization Studio offer at any time without prior notice.
(D) Combination of Offers
Promotional offers cannot be combined with other discounts, volume-based pricing, or referral promotions unless expressly stated in the communication or on the Portal.
4. Territories and Use Limitations
Campaign discounts and offers are available only in the markets and product categories specified in the customer’s communication and Gelato Platform. All uses are subject to the same limitations that apply to Gelato+ Subscription under section 28 of the Terms of Service, including restrictions and prohibitions on bulk orders, stockpiling, and multiple accounts. If Gelato reasonably suspects abuse or ineligibility, it may withhold, revoke, or reverse Campaign benefits.
5. Final Price at Checkout
Prices and applicable discounts for Gelato+ subscription benefits (including any catalog-based offers) are subject to change and will be reflected in the product catalog from time to time. Customers should refer to the catalog for the latest available discounts before completing a purchase. The price confirmed at checkout reflects the current and final applicable discount.
Discounts are catalog-based and may change without prior notice. The price confirmed at checkout is final and binding.
6. Changes to the Campaign
Gelato may modify, suspend, or discontinue these Terms or any element of this Campaign at any time, including eligibility criteria, promotional periods, or discount levels. Changes already applied to completed checkouts remain unaffected.
Gelato reserves the right to charge any costs we may have incurred for the free or discounted services you have enjoyed as a result of your fraudulent, malicious or abusive act or otherwise in contradiction of these Terms.
7. General; Privacy; Governing Law
This Campaign is subject to the Terms of Service (including governing law and dispute resolution) and the Gelato Privacy Policy. Participation involves Gelato processing personal data required to administer the Campaign and prevent fraud, in accordance with applicable data-protection laws.
8. Contact
For questions or concerns regarding this Promotion, please contact us through our chat widget, located in the bottom right corner of your screen.