Question 1

Can I charge a premium price for personalized products?

Accepted Answer

Yes—many merchants price ~20–30% higher than comparable non-personalized items. Actual results vary by category and store.

Question 2

Can I share subscriptions between Etsy and Shopify?

Accepted Answer

Yes, the subscription to Personalization Studio works at an account level, so will be shared between all Etsy and Shopify stores on your account. You can also share assets like collections and product templates across platforms.

Question 3

What is Gelato Personalization Studio?

Accepted Answer

Personalization Studio is your go-to solution to supercharge selling personalized products. Say goodbye to manual design editing and order fulfillment! Whether you're on Etsy or Shopify, we've got you covered. Dive into platform-specific features that not only save you precious time but also boost your revenue.

Question 4

How does this feature save time?

Accepted Answer

For Etsy sellers, activate Automated Etsy Personalization. It effortlessly turns your customers' personalization requests into ready-to-fulfill designs. And for those on Shopify? Offer a real-time personalization view directly on your product pages. Your customers can preview their customization live, before they finalize their order.

Question 5

What is Gelato+?

Accepted Answer

Gelato+ is Gelato’s premium subscription designed to help creators, entrepreneurs, and businesses sell and scale faster. Members get exclusive product discounts (up to 25% off), access to AI-powered tools, premium mockups, and branded packaging options.

Question 6

How does Gelato’s shipping speed compare to other POD platforms?

Accepted Answer

Gelato uses a local production network across 32 countries, which allows us to produce and ship items closer to your customers. This typically results in 2–5 day delivery in key markets (US, UK, EU). Unlike platforms that ship from a central location, Gelato reduces transit times and carbon emissions, giving you a speed advantage for last-minute holiday shoppers.

Question 7

How does the Personalization Studio increase my sales?

Accepted Answer

Personalization is a top retention driver. The Personalization Studio allows you to add customizable fields (text, dates, photos) to your Etsy or Shopify listings. When a customer places an order, the tool automatically generates the print-ready files. This automation helps you sell high-margin custom gifts without manual design work

Question 8

Can I migrate my products from Printful or Printify to Gelato?

Accepted Answer

Yes. Gelato offers tools like Velocity Switch to seamlessly migrate your existing products from other platforms like Shopify and Etsy. This AI-powered tool maps your listings to Gelato’s catalog automatically, allowing you to switch your fulfillment to Gelato in minutes to take advantage of our local production and Q1 shipping offers.

Question 9

Do I have to manually approve every personalized order?

Accepted Answer

No. Gelato automates the entire process. When customers personalize products, Personalization Studio automatically generates print-ready files and sends them to production—zero manual approvals. Prefer to review orders first? You can enable manual approval in your settings.

Question 10

Can I access Personalization Studio without subscribing to Gelato+?

Accepted Answer

Yes, but it's not the best value. Personalization Studio is available as a standalone subscription for $19/month. With Gelato+ Monthly ($23.99/month), you get Personalization Studio plus up to 25% off all products—for just $5 more per month. With Gelato+ Annual ($19.99/month), you get Personalization Studio, 25% off products, and free shipping through Feb 5. If you're planning to sell personalized products at scale, Gelato+ Annual gives you more benefits at a lower price than the standalone subscription.

Feature	Benefit	Why it matters
Global production network (140+ partners in 32 countries)
Global production network (140+ partners in 32 countries)	Local production, worldwide reach	Sell globally while reducing delivery times and costs.
No inventory needed
No inventory needed	Zero stock risk	Products are made only when ordered, lowering upfront investment.
Sustainable production
Sustainable production	Lower carbon emissions	Eco-conscious customers prefer brands that minimize shipping waste.
Fast and reliable delivery (40+ logistics partners)
Fast and reliable delivery (40+ logistics partners)	2-5 day shipping in many regions	Competes with global retail standards like Amazon.
Wide product catalog
Wide product catalog	Apparel, wall art, mugs, stationery, and more	Expands revenue opportunities with diverse offerings.
E-commerce integrations (Shopify, Etsy, Amazon, TikTok and more)
E-commerce integrations (Shopify, Etsy, Amazon, TikTok and more)	Seamless store connection	Easy to start selling where customers already shop
AI-powered creator tools
AI-powered creator tools	Smarter design and faster setup	Creators can launch products quickly with professional quality.
24/7 customer support
24/7 customer support	Always-on assistance	Sellers get reliable help across time zones, reducing downtime.
	Benefit	Why it matters

Gelato Personalization Studio - real time product personalization for Shopify and Etsy

Smarter tools. Bigger profits.

Design smarter, not harder

Turn every product into a customer favorite

Personalization tools for products your customers will love

Personalization for every store

Sell custom products on Shopify

Sell custom products on Etsy

Personalized product ideas for every occasion

Personalization studio FAQs

Start selling personalized products and watch your sales grow